Payment Policy
Thank you for choosing our outdoor equipment. We want to make sure that you have a smooth and hassle-free shopping experience. Please read our payment policy carefully before making a purchase.
Payment Methods:
We accept the following payment methods:
Credit/Debit cards (Visa, Mastercard, American Express, Discover, JCB, Venmo)
PayPal
Apple Pay
Affirm
Payment Process:
Select the items you wish to purchase and add them to your cart.
Proceed to checkout and enter your shipping information.
Select your preferred payment method and enter your payment details.
Review your order and click on the "Check Out" button to complete your purchase.
Payment Security:
We take the security of your payment information seriously. All payment transactions are processed through secure payment gateways that are compliant with the Payment Card Industry Data Security Standards (PCI-DSS). We do not store any payment information on our servers.
Order Confirmation:
After you have completed your purchase, you will receive an email confirmation of your order. Please retain this email as proof of your purchase.
Order Cancellation:
If you wish to cancel your order, please contact our customer service team as soon as possible. We will make every effort to cancel your order before it is shipped. If your order has already been shipped, you may still be able to cancel it, but you will be responsible for any shipping and handling charges.
Refunds and Returns:
If you are not satisfied with your purchase, please contact our customer service team within 14 days of receiving your order. We will provide you with a return shipping label and instructions on how to return the item. Once we receive the item, we will process a refund to your original payment method within xx business days.
If you have any questions or concerns about our payment policy, please do not hesitate to contact our customer service team. We are here to help you.
After-sale Service Contact
Email Address:
Phone No.
(+86)0755-23018373
Buy now, pay later without the fees
Affirm
Affirm is the smartest way to pay over time. Purchase any Crafuel products and pay at your own pace without any fees. Get the items you love without breaking your budget.
Choose monthly installments fixed 3-, 6-, or 12-month payment plan with rates from 0% APR or 10-36% APR.
No hidden fees—ever.
Pay over-time. Anywhere.
Klarna
Purchase your Cruaful items with Klarna who offers financing plans that range from 6-36 months with interest rates starting at 0%.
Our instant approval process has zero impact on your credit score. It’s easy with Klarna.
Buy now. Pay over time.
PayPal Credit
Shop with PayPal Credit’s digital, reusable credit line to get No Interest if paid in full in 6 months on purchases of $99 or more. Plus, no impact to your credit score if declined.
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